Privacy Policy

Effective Date: 31/03/25

Introduction Lancashire Water Main Repairs is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

Information We Collect We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address when you submit inquiries or request services.
Technical Data: IP address, browser type, and usage data collected through cookies to enhance website functionality.
Payment Details: If applicable, for transactions processed securely through third-party payment providers.

How We Use Your Information We use the information we collect for the following purposes:

To respond to inquiries and provide our services.
To improve website performance and user experience.
To comply with legal obligations and maintain security.
To send service updates or promotional communications (only if you have opted in).

How We Protect Your Data We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data storage, secure servers, and restricted access controls.

Sharing of Information We do not sell or rent your personal data. However, we may share your information with trusted third parties in the following cases:

Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, IT support).
Legal Compliance: When required by law or to protect our rights and the safety of our users.

Cookies & Tracking Technologies Our website uses cookies to enhance user experience. These may include:

Essential Cookies: Necessary for website functionality.
Analytics Cookies: To track usage patterns and improve services.
Marketing Cookies: If applicable, to tailor advertisements. You can manage cookie preferences in your browser settings.

Your Rights Under applicable data protection laws, you have the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of the data we hold about you.
Lodge a complaint with a data protection authority if you believe your rights have been violated.

Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any personal information.

Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

Email: info@lancashirewatermainrepairs.co.uk
Phone: 0800 086 2993
Mailing Address:
Lancashire Water Main Repairs
1 Victor Street
Clayton Le Moors
Accrington
BB5 5PD